Shipping Details

Last updated: July 20, 2026

Thank you for shopping with us! Below you'll find all the information you need about our shipping policies and delivery times.

1. Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays. You will receive a confirmation email with tracking information once your order has been shipped.

2. Shipping Rates & Delivery Times

3. International Shipping

We ship to most countries worldwide. International delivery times may vary depending on the destination country and local customs processing. Please note that international orders may be subject to import duties, taxes, and customs fees, which are the responsibility of the recipient.

4. Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can use this number to track your package through our carrier's website. Please allow up to 48 hours for tracking information to become available.

5. Shipping Delays

While we do our best to ensure timely delivery, shipping delays may occasionally occur due to high order volumes, weather conditions, or carrier issues. We are not responsible for delays caused by customs or other factors outside our control.

6. Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.

7. Incorrect Address

Please ensure your shipping address is correct before placing your order. We are not responsible for orders shipped to an incorrect address provided by the customer. If you need to update your address, please contact us immediately at support@windermine.store.

8. Contact Us

If you have any questions about shipping, please don't hesitate to reach out to us at: support@windermine.store